Privacy Policy

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Fertility Refresh/Freshfeet is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal data of our patients, carers, visitors, and the general public. We regularly review this policy, and we encourage you to check our website for the latest version. By using our website, you agree to the terms of this Privacy Policy. Please note that external links on our website are not covered by this policy.

Fertility Refresh/Freshfeet is a home and mobile service operating in the Mid Ulster area of Northern Ireland. Our commitment is to provide quality healthcare advice and reflexology while respecting the privacy and confidentiality of our patients’ personal information.

We collect and process personal information to provide healthcare services, maintain our records, promote our services, and manage our staff. This may include:

• Basic personal details (name, address, date of birth, email, phone number, GP details, next of kin).
• Health-related information (medical history, treatment details, test results).
• Payment and billing information.
• Responses to surveys and feedback.
• Information from healthcare professionals involved in your care.
• Information collected through our website and cookies.

Your information is used to:

• Provide safe and effective medical treatment.
• Coordinate care with other healthcare providers.
• Improve and monitor our services.
• Conduct research and statistical analysis.
• Process payments and manage accounts.
• Communicate with you about our services and promotions.
• Data Sharing

We may share your information with healthcare professionals, regulatory bodies, and other necessary parties to provide your care. We ensure all data sharing complies with relevant legislation and privacy standards and where possible, we will seek to have obtained your consent to do so.

You have rights regarding your personal data, including access, correction, erasure, and objection to processing. To exercise these rights, please contact our Data Protection Officer at info@fertilityrefresh.com.

We store your data securely and retain it as per our policy to ensure continuity of care and compliance with legal obligations. We may use third-party storage providers and ensure the protection of your data.

We may update this policy periodically. Changes will be posted on our website. If significant changes are made, we will notify you through email.

For questions or to exercise your rights, please contact our Data Protection Officer at info@fertilityrefresh.com.